Linkbase Privacy Policy

1. Overview

Linkbase ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use and protect it, and what rights you have. By using Linkbase, you agree to the practices described here. This policy applies to our platform, website, and professional services.

2. Information We Collect

We collect the following categories of information:

• Account information: Your email address, used for OTP-based authentication and account management.
• Content you create: Widgets, links, text, files, and profile information you add to your Linkbase pages.
• Usage data: Pages visited, features used, browser type, device type, and IP address — collected to improve the service.
• Communications: Messages you send us via email or our contact form.
• Payment information: Billing details are collected and processed by our third-party payment provider. We do not store full card details.

3. How We Use Your Information

• Authenticate your identity and secure your account.
• Provide, operate, and maintain the Linkbase platform and services.
• Process payments and manage subscriptions.
• Respond to support requests and communications.
• Send essential service notifications (e.g., security alerts, billing notices).
• Analyze usage patterns to improve performance and features.
• Detect, prevent, and address fraud, abuse, and security issues.
• Comply with applicable legal obligations.

4. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in and maintain your session.
• Remember your preferences.
• Understand how the platform is used (analytics).

You can control cookies through your browser settings. Disabling cookies may affect some functionality of the Service.

5. Data Sharing

We do not sell your personal information. We share data only in the following circumstances:

• Service providers: Third-party vendors who help us operate the platform (e.g., cloud hosting, email delivery, payment processing) under strict data processing agreements.
• Legal requirements: When required by law, court order, or to protect the rights and safety of Linkbase or others.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., resolving disputes or fraud prevention).

7. Data Storage and Security

Your data is stored on secure infrastructure provided by reputable providers including Cloudflare and AWS. We apply industry-standard technical and organizational measures — including encryption in transit and at rest, access controls, and regular security reviews — to protect your information. No system is completely secure; we continuously work to improve our protections and will notify you promptly of any material breach.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. Where this occurs, we ensure appropriate safeguards are in place (such as standard contractual clauses) to protect your information in accordance with applicable law.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data.
• Portability: Request your data in a structured, machine-readable format.
• Objection: Object to processing of your data for certain purposes.
• Withdraw consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us. We will respond within 30 days.

10. Children's Privacy

Linkbase is not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will delete it promptly. If you believe a child has submitted personal information to us, please contact us.

11. Third-Party Links

Your Linkbase pages may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on the platform before the changes take effect. The updated version will be posted at this URL with a revised effective date. Continued use of the Service after changes take effect constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us.